Open Checkbook Survey & Usability Test

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The Citizen User Testing Group (CUTGroup) was tasked with assessing the viability of the Open Checkbook tool created by the City of Detroit. This tool aims for the transparent presentation of vendor spending by the City of Detroit in an intuitive and informative way. An assessment was performed by proctoring short, structured interviews and rapid usability tests with six Detroit citizens to uncover technical and content issues within the tool. Users were asked to interact with the Open Checkbook tool and provide feedback regarding three aspects of the application:

• Mobile Usability
• Government Transparency 
• Comprehensibility