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Civic Engagement during Social Distancing in Ann Arbor

A User Experience Research Report

Prepared for the City of Ann Arbor

By the students of SI350: UX Field Research in the Public Sector

This report was created as part of an undergraduate course at the UM School of Information,

SI350- UX Field Research in the Public Sector. In the course, we applied user experience

research to explore opportunities to enhance civic engagement. We engaged with residents

and city staff in Ann Arbor. 

My Role:

  • Conducted secondary research to collect facts on Ann Arbor residents and their engagement with local government.
  • Contributed in preparing interview questions and Survey to understand residents' experience with local government and civic engagement at a time of social distancing.
  • Conducted Interviews with participants from Ann Arbor city.
  • Collaborate in preparing
  • Analyzed Data collected from secondary research, interviews and surveys and identified some insights and recommendations.
  • Presented the report to Ann Arbor City Hall.


 



Civic Engagement during Social Distancing Ann Arbor_ UX Research Report (pdf)Download

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